3.1 Cabinets: Door and Frame

Pertains to cabinet doors and frames as it relates to the ability to functionally open and close cabinets doors and drawers, as well as visual appearance in relation to factory defects or damage occurring as a result of factory or installation defect.

  1. Warranty Period

    In-Home: Cabinets and hardware receive 1-year warranty coverage from the original date of occupancy of the home.

    Common Property: Cabinets and hardware receive 15-month warranty coverage from the date of first conveyance.

  2. Potentially Warrantable

    1. Alignment issues causing functional problems, such as binding or failure to close properly
    2. Distortion in panels (warping, bowing, twisting, cupping)
    3. Delamination of thermofoil or edging
      1. Applies to debonding of surfaces due to manufacturing defect
      2. May include debonding from heat or steam if source is from appliance installed in direct proximity to cabinet component and heat/steam is not deemed user error
    4. Swelling or shrinkage of wood materials
      1. Applies to absorption of atmospheric moisture within acceptable Relative Humidity range of 30% to 50%. Excessive or inadequate humidity and/or direct application of heat or moisture (ie. steam from kettle), with exception to heat or steam sources installed by design (ie. dishwasher) is not covered
    5. Finish (factory blemishes, discolouration, inconsistent sheen or colour)
    6. Damage (chips, scratches, dents, discolouration reported on or prior to original date of possession
  3. Non-Warrantable

    1. Missing parts are considered a contractual issue between homeowner and builder
    2. Damage (chips, scratches, dents, discolouration) reported after original date of possession
      1. Caveat: Damage caused by hardware failure under normal use may be considered for warranty coverage
  4. Prevention and Maintenance

    1. Depending on frequency and forcefulness of use, cabinet doors and drawers may fall out of alignment and require adjustment. This is not a warrantable defect. Make small adjustments to avoid causing functional issues that may lead to damage or an unusable cabinet door or drawer.